Facility Type:

Multi-Specialty Clinic

Community Type:

Urban – Underserved

Community/Service Population:

50,001 and above / 50,001 and above

Community Information:

The patient navigator assumes a key role in assuring care on a continuum, coordinating patient care activities for individuals with clinically significant challenges by:

· Monitoring retention in clinical care for all patients presenting for HIV care, pre-exposure prophylaxis (PrEP) for HIV prevention, and Hepatitis C Virus (HCV) treatment services;

· Maintaining accurate data related to patient engagement and navigation needs for all patients requiring navigation;

· Coordinating Medical Case Management services for eligible patients;

· Leading prior authorization requests for essential medications and procedures;

· Calling pharmacies to identify gaps in patient medication coverage and adherence;

· Referring patients to other health professionals and support services as appropriate (e.g. nutritionist, psychiatrist, social worker, peer recovery coach, etc.);

· Participating in ongoing education and networking regarding navigation of patients with complex care needs and socioeconomic challenges;

· Ensuring team is kept apprised of patient’s condition and anticipated needs;

· Providing appropriate patient and family education/counseling regarding disease and treatment, potential complications, signs, and symptoms requiring immediate attention;

· Documenting patient’s progress, compliance, and other essential information in the medical record;

· Conducting ongoing quality assurance activities by collecting and analyzing patient data and auditing patient records, as appropriate;

· Collecting and reporting information to ensure compliance with grant expectations and reporting requirements, if appropriate;

· Participating in developing internal policies, procedures, and standards of patient care in conjunction with other members of the clinical team;

· Participating in developing specific patient care protocols (care pathways / roadmaps);

· Assisting in preparing grant proposals and writing program reports, if appropriate;

· Completing other tasks as assigned and competency verified to do, including but not limited to phlebotomy, COVID-19 testing, patient registration, lab results reporting.

3RNET Network Coordinator
Contact Information:

Jill D'Errico
Office of Primary Care and Rural Health
3 Capitol Hill

Providence, RI 02908
Tel:
Jill.Derrico@health.ri.gov
Office of Primary Care and Rural Health

J-1 Contact Information:

Jill D'Errico
Senior Public Health Promotion Specialist
Office of Primary Care and Rural Health
3 Capitol Hill, Room 302
Providence, RI 02908
Tel:
Jill.Derrico@health.ri.gov
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